scatter link FAQ — Everything You Need to Know

You must be at least 21 years old to register and play on scatter link, in line with Philippine gaming regulations. Your date of birth is collected during registration and may be verified at any point to ensure compliance. Accounts found to belong to underage players will be suspended immediately and any remaining balance returned. scatter link is committed to responsible gaming and takes age verification seriously across all game categories. If you have concerns about underage access, please visit our Responsible Gaming page for guidance and self-exclusion tools. We encourage all players to game responsibly and within their personal limits. Parental controls and awareness resources are also available on that page for families in the Philippines.

No — each player is permitted only one scatter link account. Duplicate accounts are detected automatically and may result in suspension of all associated accounts. If you have accidentally created a second account, contact our support team at [email protected] as soon as possible to resolve the situation. Having a single account ensures your game history, balance, and preferences are all in one place and easy to manage. It also protects the fairness of the platform for all players across the Philippines. If you are having trouble accessing your existing account, use the password reset option on the Login page rather than creating a new one. Our support team is available 24/7 to help you regain access quickly.

Withdrawal processing times vary depending on the payment method you choose, but most requests are reviewed and approved within 24 hours on business days. E-wallet withdrawals are generally the fastest option, with funds often arriving within a few hours of approval. Bank transfers may take one to three business days depending on your bank's processing schedule. To avoid delays, make sure your account details are verified and your withdrawal method matches the name on your scatter link account. Withdrawals are paid out in Philippine pesos (PHP) directly to your nominated account. If your withdrawal has been pending for longer than the stated timeframe, email [email protected] with your withdrawal reference for a status update. scatter link does not charge withdrawal fees on standard transactions.

Yes, scatter link applies both minimum and maximum withdrawal limits to ensure smooth processing for all players. The exact limits depend on the payment method selected and are displayed clearly on the withdrawal page inside your account. As a general guide, the minimum withdrawal is set at a level accessible to casual players, while the maximum per transaction is designed to accommodate regular and high-volume players alike. If you need to withdraw an amount above the standard maximum, contact [email protected] to discuss your options. All limits are stated in Philippine pesos (PHP) and are reviewed periodically. Verified accounts may be eligible for higher withdrawal limits over time. Keeping your account details up to date helps ensure your withdrawals are processed without unnecessary delays.

Once you are logged in to your scatter link account, navigate to the Bet History section of your dashboard to view the status of all your active and settled bets. Winning bets are settled automatically and the payout is credited to your PHP wallet as soon as the result is confirmed. For live events, settlement typically happens within minutes of the final whistle or match conclusion. If a bet result appears incorrect or has not been settled after a reasonable time, contact [email protected] with your bet reference number and the event details. Our team will review the settlement against official results and respond promptly. Voided bets — for example due to a cancelled match — are refunded to your wallet in full. All bet history is stored in your account for your reference at any time.

scatter link's bingo rooms follow the classic format familiar to players across the Philippines — purchase your cards, wait for the draw to begin, and mark off numbers as they are called. Multiple rooms with different ticket prices and prize pools are available so you can choose a game that suits your budget. Wins are awarded automatically when your card matches the required pattern, and payouts are credited to your PHP wallet instantly. You can chat with other players in the bingo room lobby, making it a social as well as entertaining experience. Visit the Bingo page to see which rooms are currently open and when the next game starts. New bingo sessions run throughout the day and night, so there is always a game available no matter your schedule. If you have questions about a specific room's rules or prize structure, the details are displayed on the room entry screen before you purchase your cards.

The fish game on scatter link is an arcade-style shooting game where you aim and fire at fish swimming across the screen, earning points and prizes based on the fish you catch. Different fish carry different point values — larger and rarer fish award bigger payouts, so strategy and timing matter. You control your cannon's power and direction, and your PHP balance is used to fund each shot. The game is fast-paced and visually engaging, making it one of the most popular options among Filipino players looking for something different from traditional casino-style games. Head to the Fish Game page to jump straight into the action after logging in. The controls are intuitive and work well on both mobile touchscreens and desktop browsers. If you are new to fish games, start with lower-power shots to get a feel for the mechanics before increasing your wager per shot.

scatter link is committed to responsible gaming and provides tools to help you stay in control of your play. You can set deposit limits, session time reminders, and self-exclusion periods directly from your account settings. If you feel you need a longer break, our self-exclusion option allows you to temporarily or permanently restrict access to your account. Full details of all available tools and resources are on our Responsible Gaming page, which also links to professional support organisations available to players in the Philippines. We encourage all players to set personal limits before they start playing, not after. If you are concerned about your gaming habits or those of someone you know, do not hesitate to reach out to our support team at [email protected]. Your wellbeing is more important to us than your play volume.